Course & Product Design

I understand that Illuminate's Products are psycho-educational in nature, and although designed and taught Registered Counsellors, it is not a replacement for individual or couples therapy. Discussions regarding mental health are meant to be general in nature, and do not replace appropriate assessment and/or diagnosis.

This product has been designed with best-practices and up-to-date information in mind; we have attempted to credit all authors for their work and research, and received permission to use whenever possible. Illuminate Counselling is not claiming to be the original author of all material.

Potential Risks & Ethical Considerations

I understand that there may be some risks to taking this course, such as eliciting unpleasant memories or shifting relationship dynamics, as I attempt to learn and implement changes into my life and relationship.

I understand that this product may NOT be appropriate if my relationship is characterized by high conflict, abuse, or violence.  In these cases, it would be highly recommended that you seek the support of a qualified counsellor in your area for immediate in-person support (if in BC, you can start with CounsellingBC.com).

I understand that the clinicians at Illuminate Counselling abide by the ethical and legal responsibilities determined by her governing body, the BC Association of Clinical Counsellors.  Although personal information about my life is not gathered intentionally, I understand that if I share, in emails, surveys, or other methods, concerning information, then we may need to report or warn, in the following situations:

Refund Policy & Outcomes

Outcomes can never be guaranteed, however if I am not satisfied with this product, I understand that I may be entitled to receive a full refund.  This is in the case that it’s within 30 days of purchase and that I have attempted to get the most out of it, including by completing take-home exercises to the best of my abilities. In this case, I agree to speak to Illuminate Counselling about my reasons for wanting a refund, so that any shortcomings can be identified and appropriate improvements can be made. 

Secure Payment with PayPal / Stripe

Information regarding payment security for Stripe can be found here:

https://stripe.com/docs/security/stripe

Information regarding payment security for PayPal can be found here:

https://www.paypal.com/ca/webapps/mpp/ua/useragreement-full#purchase-protection